Frequently asked questions

Lily Site is an AI website builder for small businesses. You describe your business in plain language, and Lily Site generates a real, editable website that you review before anything is saved or published.

You fill in a short business brief, and the AI creates the first version of your website. You can then ask for changes in plain language, preview every version in an isolated preview, and undo or restore earlier versions at any time.

AI features — generating websites, editing content and maintenance proposals — use AI credits. The number of credits each action costs depends on the AI model and is shown by the configured rates. Your plan can include a monthly credit allowance, and you can buy additional credit packages on the billing page.

Use the Publishing & connections page to reserve your website name, link your externally purchased domain with the guided DNS window, then publish with Lily hosting. Hosting must be configured and your plan limits apply.

Buy and renew your domain with an external registrar. You can save it in Lily and verify ownership, then add the exact DNS records issued by Lily hosting and your external email provider at your DNS provider.

Your projects, files, billing details and support conversations are visible only to your account and to authorised Lily Site staff where support requires it. See the privacy policy for details.

Browse the help centre, or sign in and open a ticket on the support page. During the private beta you can also send feedback directly from your dashboard.

Plans and prices are configured by the Lily Site team and shown on the pricing page and at checkout once they are available. During the private beta, plan availability may be limited.